Ken Orr wrote ( in Cutter IT Journal Vol.3, No. 7 ):

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Quadrant Two: Worst Practice


Organizations that fall into Quadrant Two (Q2) represent those that have the current worst practice -- they expend a lot of effort, as is represented by the amount of effort or documentation that they produce, but they seem to be just going through the motions. Q2 organizations are not getting much from their effort.

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Quadrant Three: Best Practice


Quadrant Three (Q3) organizations put in a lot of work, but they are more adept (efficient) than the organizations in Q1, and especially Q2, in getting knowledge out of this activity. Organizations in Q3 are often labeled current best practice.

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